Contact

Get in Touch with Velloraco

We believe that extraordinary products deserve exceptional support. Whether you have a question about an order, need more details about a specific product, or simply want to share your experience with our latest finds, we are always here to help.

Customer Support Hours:

  • Monday - Friday: 9:00 AM – 5:00 PM (EST)

  • We pride ourselves on prompt service and aim to respond to all inquiries within 12 hours.

Get in Touch With Us

We’re here to help! Whether you have a question about your order, need product support, or just want to share your feedback, our team is ready to assist you.

  • Email: support@velloraco.com (Tip: For the fastest resolution, please include your order number in your email.)

  • US Headquarters: 1942 Broadway #314c, Boulder, CO 80302, United States
  • Hong Kong Office: Flat/Rm A, 12/F, ZJ 300, 300 Lockhart Road, Wan Chai, Hong Kong